Terms & Conditions

Acceptance of Terms & Conditions

The following terms apply to the use of this website. By using this website you acknowledge that you have read, understood, and agree to be bound by these terms. Found reserves the right to change the information on this website from time to time, including the terms and conditions, without further notice. Any amendments will be effective immediately.


All prices are shown in New Zealand dollars, and are inclusive of tax (GST is currently 15%). All prices displayed are correct at time of publication. However, we reserve the right to alter prices without prior notice. If this occurs after an order has been placed, we will contact you prior to processing your order.

Product Descriptions

Even though Found attempts to provide accurate descriptions of all products available on the website, we are not responsible for any typographical or pictorial errors in this website. If a product purchased is not as described, please contact us immediately, prior to the item being worn.

Promotions & Special Offers

 Please read the terms and conditions of each promotion to check eligibility (or contact us via info@foundstore.co.nz. Items that are on sale, or are the clearance section of the website, may not be available in store. 


By placing an order using this website you are agreeing to the terms and conditions, and price displayed on the website.  In the event of a product no longer being available once ordered, Found will contact you within 3 working days and offer an alternative product or a full refund. During peak periods of trade there may be delays in the dispatch of orders. We will do our best to inform customers about this with a message on the website. Found reserves the right to refuse to process an order due to suspected fraud or unauthorised or illegal activity.

International Orders

Customers should be aware of their country’s import fees / duties. These fees, should they occur, are the responsibility of the purchaser.

Loss or Damage in Transit

Loss or damage to purchases occurring in transit is the responsibility of the courier company. 

Limitation of Liability

Found will not be liable for any loss or damage (direct or otherwise) you encounter in connection with your use of, or inability to use, this website or any linked website or your use of, or reliance on, information contained on or accessed through this website or any linked website. Found excludes any condition or warranty that could apply to this website or any content on it, whether express or implied (but only to the extent that this is allowed by law). Found does cannot guarantee that this website will be secure or free from bugs or viruses.